At www.chencgsportsfashionwave.com, we want you to feel confident shopping with us. If you’re unsatisfied, our return process makes it easy.
Eligibility for a Return
- You have 30 days to return items after receiving them.
- Products must be unwashed, unworn, in original packaging, and with tags attached.
What Can’t Be Returned
- Clearance or final sale items
- Lingerie and intimate wear due to health regulations
How to Return Your Item
- Start the Return: Contact [email protected] to receive a return authorization.
- Pack Your Return: Return items in their original packaging along with proof of purchase.
- Send Your Package: Use the address given; you must pay for return shipping unless we made an error.
Refund Steps
- Inspections occur upon receiving the return; approved refunds are credited to your original payment method in a timely manner.
Exchange Policy
- Use the return process and reorder the size or color you need.
Issues with Your Purchase?
- If you receive a mistaken or defective item, contact us within 7 days. We will cover shipping fees for these returns.
Updates to Our Policy
- Changes to this policy might happen; they’ll be reflected here.
Need Help? Contact Us: Email [email protected].
